Attention: No deliveries available during weekends or public holidays.
Order before 10.00am Monday to Friday and have your gift arrive the next Business day, within the Perth Metro area. Delivery $15.00.
Please note that contents may vary slightly due to availability. Substitutions will be of the same or higher value.

Terms and Conditions

In making a purchase from Perth Gifts and Hampers you acknowledge that you have read, understood and agree to be bound by all the terms and conditions of this agreement. These terms and conditions may be changed or amended at any time.

PRODUCT SUBSTITUTES

We reserve the right to substitute products that may be unavailable, but guarantee the replacement item will be to equal or greater value than the original item.

DELIVERY

  • The price stated for each gift does not include Delivery. This is a separate charge which is selected at Checkout.
  • If Perth Gifts and Hampers is charged a re-delivery fee by one of our couriers because of inaccurate delivery details, that charge will be passed onto you.
  • It is your responsibility to inform Perth Gifts and Hampers if an order has not arrived. We will then track and locate the order.
  • Perth Gifts and Hampers uses reputable courier companies for delivery of gift baskets by the date requested. However, this is not always possible due to unforeseen circumstances. You agree that late delivery does not entitle you to cancel an order.
  • As some of our gifts contain perishable items, and often need to be in the hands of the receiver on a specific date, if a recipient is not available to take delivery, gifts will be left in a safe place on the premises. By ordering a gift you acknowledge this authority-to-leave.
  • If a gift is not able to be found on the premises, and Perth Gifts and Hampers can provide evidence of delivery from the courier, then unfortunately this will not entitle the purchaser to a refund or replacement, as this is beyond the control of Perth Gifts and Hampers.

PAYMENT

Orders will not be dispatched by Perth Gifts and Hampers until payment has been made.

DAMAGED GOODS

If a gift has been damaged through the delivery process, please call us and arrange for the item to be returned and another one will be dispatched in its place.

ALCOHOL

Gift baskets which contain alcohol may only be purchased by and delivered to persons over the age of 18.

REFUNDS AND RETURNS

We do not offer refunds for gifts that are shipped and delivered to the recipient without any damage. If you have received something that was out of date, broken or damaged, please contact our customer service team on 0439 947 715, and we will be sure to replace those items for you.